FOR IMMEDIATE RELEASE:
New York, NY – August 1, 2024 – TTI Technologies, a leader in innovative solutions for the hospitality industry, is proud to announce the launch of ICON, an interactive lobby console designed to transform the guest experience and streamline hotel operations.
Introducing ICON: The Future of Hotel Guest Services
As guest expectations continue to evolve, providing a seamless and personalized experience is crucial for hoteliers. ICON by TTI Technologies is set to redefine how hotels interact with their guests, offering a suite of features that cater to the diverse needs and preferences of modern travelers.
Key Features of ICON:
- Effortless Information Access: Guests can quickly obtain answers to common questions, such as “Can I store my luggage at the hotel overnight?” ICON provides instant, accurate information tailored to the hotel’s specific policies, including storage options and operational hours.
- Real-Time Policy Synchronization: When hotels update their policies on the FAQ page, ICON automatically syncs this new information. This ensures that all subsequent responses reflect the most current and relevant details, eliminating any potential confusion for guests.
- Customizable Recommendations: Hotels can input their preferred restaurants, attractions, and exclusive deals with local partners into ICON’s recommendation engine. This feature allows for personalized suggestions that enhance the guest experience, whether they’re seeking fine dining or local attractions.
- Diverse Guest Preferences: ICON caters to a wide range of tastes and preferences. It can arrange last-minute dinner reservations, recommend museums, or find child-friendly local attractions. The console accesses a custom database to provide detailed information, ensuring that every guest finds exactly what they need.
- Automatic Destination Suggestions: In the absence of custom input from hotels, ICON offers recommendations from popular local destinations, ensuring guests always have valuable and relevant information at their fingertips.
A Step Towards the Future of Hospitality
“We are excited to introduce ICON, a product that embodies TTI Technologies’ commitment to innovation and excellence in the hospitality industry,” said Steve Blidner, Founder & CEO at TTI Technologies. “ICON is designed to enhance guest satisfaction by providing personalized and efficient service, ultimately setting a new standard in hotel operations.”
Streamlining Operations and Reducing Front Desk Workload
One of ICON’s standout benefits is its ability to take the pressure off front desk staff. By handling routine inquiries and providing instant information, ICON allows hotel staff to focus on more personalized and complex guest interactions, improving overall service quality and efficiency.
Seamless Integration with Existing Systems
ICON is part of TTI Technologies’ existing business center solutions and requires no additional apps or hardware. This integration ensures a smooth implementation process and reduces the need for extensive staff training, allowing hotels to enhance their guest services without disruption.
Step into the future of hospitality with ICON, TTI Technologies’ interactive lobby console.
For more information about ICON and how it can benefit your hotel, visit our website or contact our sales team at [email protected].
About TTI Technologies:
TTI Technologies, based in New York City, has been innovating technology in the hospitality industry for thirty years. TTI Technologies takes pride in delivering global hospitality technology solutions that bridge the gap between technology and human interaction, allowing your staff to focus on serving guests. Sample technology solutions include ID/passport scanners, business centers, mobile printing, and lobby tablets. All are customizable to your venue.
For media inquiries, please contact:
Susan Tucker
Lure Agency
Phone: 619-273-5100
Email: [email protected]
About TTI Technologies
We are your trusted partner for Business and Concierge Centers, Passport and ID Scanners and Mobile Cloud Printing.
At TTI Technologies customer service is our passion. TTI, a family-owned hospitality technology company, has built a solid foundation through our talented team members who work in harmony to provide an exceptional level of products and service. Thousands of companies worldwide depend on TTI’s intuitive solutions to help empower the hospitality industry.
Our Team is committed to your success.
We believe that the people involved with empowering your guests through self-service applications make all the difference, and our executive team is with you all the way.
Susan Tucker
Partner & COO | Lure Agency
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