RIYADH, SAUDI ARABIA – Accor, a world-leading hospitality group, and Naif Alrajhi Investment, are proud to announce the signing of […]
RIYADH, SAUDI ARABIA – Accor, a world-leading hospitality group, and Naif Alrajhi Investment, are proud to announce the signing of […]
I recently came across this brand pyramid chart. While incomplete, I find it is pretty useful to compare the various […]
Let’s Play 20 Customer Experience (CX) Questions – Part One — Photo by Shepard Presentations, LLC. Let’s play 20 Questions. […]
Longevity is indeed the new wellness, to borrow a phrase. Yes, wellness and spa tourism will continue to exist – […]
Food is the fuel for our bodies and can be used as medicine to promote wellness, avoiding travel-associated illnesses by […]
In the hospitality industry, online reviews can make or break a business. A glowing review can attract new guests, while […]
Many of us rely on color to tell when pork is done, assuming white meat means safe meat. But color […]
Guests book through OTAs, direct websites, GDS platforms and even social media, depending on their needs. As such, a narrow […]
Kaplan and Haenlein (2010) noted that social media is collaborative, dynamic, and interactive online applications, platforms, and media, which allows […]
Destinations in the North such as Iceland, Finland, Norway have become more popular in the recent years. Instead of picking […]
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